RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Where to find which version is currently supported (or out of support)

As Ruckus noob I am trying to find the location where I can find the current supported versions by Ruckus.(I know where to Download them) Reason is I am currently writing a document why the current (old) version should be upgraded and wanted to use "...

vSZ cannot join cluster

Hi,I am deploying a vSZ-E cluster in one of my clients and when I try to join the second controller into the cluster on the leading controller I am receiving the following message :Cannot reach cluster IP <IP ADDRESS> with NTP service!I don't have ac...

SmartZone syslog messages don't include timezone information

I'm running into an issue with SmartZone logging. After some digging, it appears that the SmartZone is storing events internally with UTC timestamps, but showing them in local time (EST, -5) from within the SmartZone web interface since that's the t...

SSID stops broadcasting after enabling Tunneling

Hey guys, so I'm working on both ESXi 7 & vDP and getting that setup for deployment. The issue I face is when enabling tunneling, the SSID stops broadcasting, and upon disabling, it rebroadcasts the SSID. I spoke on this matter before about it could ...

Resolved! OpenRoaming

I am setting up open roaming following a pdf by Ruckus and it has a step to send an email to #ProductSolutions-TechMarketing@commscope.com but my email was rejected due to not being on the allowed senders list. The PDF was created May 2021 called WBA...

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Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Where to find which version is currently supported (or out of support)

vSZ cannot join cluster

SmartZone syslog messages don't include timezone information

SSID stops broadcasting after enabling Tunneling

Resolved! OpenRoaming

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