RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

The following RUCKUS SmartZone 6.1.2 product guides have been published on the RUCKUS Support Portal.The PM can share the links below as needed for release announcements. SmartZone 6.1.2 (LT-GD) Public API Reference Guide (ICX Management)SmartZone 6....

Announcement: SmartZone Doc Updates PUBLISHED on RUCKUS Support Portal

The following revised RUCKUS SmartZone product guides have been published to the RUCKUS Support Portal.See the “New in This Document” section for details on the most recent changes.Please forward these links on to customers, partners, and employees a...

How to get info about who created guest pass

Hello.Im using VSZ captive portal guest pass. Ive got one several guestpass admin accounts. There are some cases that I need to know who created specific guestpass. In Clients->Guests->GuestPass tab Ive got list of guest pass accounts. In tab Admin A...

Having problems since moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354.

A couple of our sites are having problems since moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354. Wifi is very poor and cutting out on several floors.To resolve this problem we have had to rollback the AP firmware on the problem sites...

Resolved! VSZ - Essential 3.6.1.0.227

Hi,We are using VSZ - Essential 3.6.1.0.227 and about a week ago it is no longer showing the correct details of the access points, mesh role of external APs T310D is showing as Disabled instead of RAP for hardwired and MAP for meshed APs, although th...

Captive Portal authentication slow

Hi Support,We are using the Hotspot (WISPr) authentication type with Active Directory service protocol for the SSID, when a user connect to the Wi-Fi, it takes more than 15 seconds before the authentication screen pops up, the problem occurs on diff...

CommScope RUCKUS Community Forums

Forum Posts

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

Announcement: SmartZone Doc Updates PUBLISHED on RUCKUS Support Portal

How to get info about who created guest pass

Having problems since moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354.

Resolved! VSZ - Essential 3.6.1.0.227

Captive Portal authentication slow

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Lennar SmartHome Customers

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