Hello Team,I am facing an issue in discovering ruckus R500 AP with ruckus vsz-h controller, the ap firmware version is 110.0.0.0.675 and the controller version is 5.1.2.3.1035, dhcp option 43 is configured in the scope options of the dhcp server, but...
I have site to site vpn between 2 locations.(all traffic allowed)i can ping/ssh from each location to device.when i setup the vsz ip on ap it connects to vsz - i approve it - move it to correct group and then :- AP connected-AP heartbeat lost-AP disc...
As a Sr. Technical Support Engineer, I have come across this issue and would like to share my experience here: On the controller firmware version 3.6.x and above, by default, AP certificate check is enabled on the vSZ/SZ based controllers. Hence APs ...
As a Sr. Technical Support Engineer, I have come across the below concern/issue from a lot of users and would like to share my experience here: Root Cause: Ruckus's original Device certificates expired in November 2016. Any device manufactured prio...
I am setting up HotSpot 2.0 Access on my virtual smart zone and noticed that there isn't an option for setting up a splash page / captive portal.I know the typical behaviour is to either have the profile installed ahead of time through a web page dow...
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