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RUCKUS Support for Lennar SmartHome customers.
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Find Answers Faster: RUCKUS Lennar Knowledge Base Self-Help Articles – Check Here Before You Post

Hello RUCKUS Lennar Homeowners, Greetings from RUCKUS! We’re glad to have you here! To make your experience smoother, we’ve created the RUCKUS Lennar Knowledge Base, a dedicated self-help section with step-by-step guides, solutions to common issues, ...

Lennar Knowledge Base.jfif

Issue with bad kernel image

After a power outage I am attempting a software recovery and encountering issues whenever I try to update_primary and update_secondary. I have attempted the hard reset 30-40 times the lights just flash. I have attached pictures. I keep getting an iss...

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Resolved! Moved into a previous owned Lennar home

Hi,I just moved into a previously owned Lennar home. I got our regular Wi-Fi working through a Verizon router.The house came equipped with 1 Ruckus switch and 3 Ruckus APs (R320 I believe I’ll have to check when I get home later). I factory reset the...

Ronald1 by New Contributor
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  • 13 replies
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Resolved! 5G signal on orange, AIR signal off

Hello, We recently moved into our new home, the house comes preinstalled with a smart home access point including RUCKUS R510 routers. I have never used a RUCKUS system before or a “smart house” for that matter. So my concern, there are two RUCKUS ro...

Nedu by New Contributor II
  • 5699 Views
  • 25 replies
  • 0 kudos

5G signal on orange, AIR signal is off

Hello, We recently moved into our new home, the house comes preinstalled with a smart home access point including RUCKUS R510 routers. I have never used a RUCKUS system before or a “smart house” for that matter. So my concern, there are two RUCKUS ro...

Nedu by New Contributor II
  • 810 Views
  • 1 replies
  • 0 kudos

Resolved! ICX 7150 no power issue

Hello, as I got home today I noticed the lights were all off in my AP. No storms no known power surges to the home and the switch is plugged into a surge protector also. I went to the smart closet to check the power for the switch. All lights were of...

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Lennar SmartHome Customers

Please visit our Lennar Knowledge Base for quick answers to common issues before posting to the forum.