WIFI router lights are off after the power outage

[junjang]

My wifi router does not work (LED lights are off) after power outage.

[pinky_ruckus]

Hello @junjang ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your Access points are not turning on.

To proceed further, we would need to check few configurations of the switch.

To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Once you login to CLI, please enter the below commands and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

show inline power

show inline power detail

show interface brief

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[junjang]

Hi Pinky

Does this work?

[pinky_ruckus]

Hello @junjang ,

Thank you for the response.

To assist you further, kindly follow the steps mentioned in the previous post and provide a screenshot after executing the specified commands.

We need to review the configurations on the switch.

Thank you for your patience and understanding.

Please let us know if you have any queries in this regard.

Regards,

Pinky Rajendran 

RUCKUS Lennar Home Community

[junjang]

Hi Pincky

I see the Ruckus wireless in the list of IP address.  Is this the correct device that I need to get access to CLI command?  I just want to make sure that I am looking at the right device.  

Thanks.