RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
Hello RUCKUS Lennar Homeowners, Greetings from RUCKUS! We’re glad to have you here! To make your experience smoother, we’ve created the RUCKUS Lennar Knowledge Base, a dedicated self-help section with step-by-step guides, solutions to common issues, ...
Welcome to your primary source for RUCKUS Lennar SmartHome Support! Before posting please review these suggestions. Please be sure to read the RUCKUS Community GuidelinesPlease be considerate and respectful. We understand you may be frustrated, but p...
Hi, We have two rukus devices and one of them is only showing three lights lit up and we are getting low signals on our ring devices and our TV tends to freeze and isn’t getting good signal. We set up our devices when we moved in however it seems tha...
I bought a Lennar home from its original owner who didn't leave me any information about the Ruckus system. I saw that there was a network name and password inside the cabinet, but that network didn't show up on my wireless, neither with nor without...
Steps to perform a Software recovery on an ICX7150 switch: Issue Description: Due to a power outage or power spike, the RUCKUS ICX-7150-C12P Switch has entered a state known as boot mode, where it is unable to start normally. This typically indicat...
My Ruckus R510 Access Point quit working. I had a chat session with a Ruckus representative who said the device needed to be returned. However, they were unable to provide any information as to how or where to return device. Additionally, they wer...
After a power outage my ICX 7150 switch is no longer working. It is stuck on a steady amber light every time I reset the unit. I have done a factory reset and it’s still not working. The AP units are not receiving any power, have no lights and no sig...
