RUCKUS Support for Lennar Homes
RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

Account and Home Support

I am logged out of my account and cannot gain access as I forgot my admin username. My internet is having domain issues with att service and just trying to troubleshoot where the issue may be. Att says service is fine on their end but I cannot connec...

Sonos Sound System not Working

I got a new router and my Sonos sound system stopped working. I called sonos and they said I needed to contact ruckus. I could really use help on how to get this problem fixed or at least disconnect the ruckus all together if nothing can be done

npeaco by New Contributor
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Resolved! Switching ISP to Starlink

I have three R500 routers at my home and previously had a local ISP and the network worked fine. I recently switched to Starlink and have had issues since then. I get IP address configuration errors and the network goes into the Recover.Me mode. I re...

26th March 2023 8am PST (UTC -7) : Currently we are experiencing technical difficulties with portal and phone communications. For urgent or important issues please use the "Chat now" feature on the right side of the Support Portal, or you may search here for technical solutions. We apologize for any inconvenience.