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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

Resolved! No power to access point on ceiling

Hello,Our power went out just where all of our modem and the other 80 things probably plugged into it and now the wireless access point has no lights on and everything that was connected to that now has no internet and is not working. I’ve looked thr...

Kpeck by New Contributor
  • 2900 Views
  • 10 replies
  • 0 kudos

Resolved! Ruckus Wi-Fi icx7150 c12p

Problem: The WiFi speeds from my Ruckus device are below 50 Mbps when connected; as a result, acces to a simple site such as yahoo.com takes longer than 30 minutes to load. To provide additional context, my connection speed from my ISP is 1 Gig (~960...

Bjamal by New Contributor III
  • 3899 Views
  • 19 replies
  • 0 kudos

Not connecting after power outage

Power went out several days ago.  I tried to connect directly to the switch via usb-c and follow the directions but it didn’t work.  This happened before and the switch had to be replaced.  Switch shows pending on the app.  

trevor by New Contributor
  • 799 Views
  • 3 replies
  • 0 kudos

ICX-7150 Not Working

My ruckus ICX 7150-C12P Stopped working and stop sending power to the APs. We have rebooted it several times, restarted the program, connected our phone to restart the program-and still, no lights are flashing! We need a new product ASAP! 

sdtelmc by New Contributor
  • 1082 Views
  • 5 replies
  • 0 kudos

installer/tech list

I bought a resale. Need to connect the system with my new router.Original owner said he deleted his account. Is there a list of tech or installers that would come out to the house and take care of this?I am in Venice,Florida.Thanks!Ron

Rleader by New Contributor II
  • 899 Views
  • 1 replies
  • 0 kudos
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