RUCKUS Support for Lennar Homes
RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

Connectivity issues

Past couple of weeks all devices show connected but certain devices will not load apps or browse or work at all. Sometimes having to disconnect from wireless network to load webpages or run app. When I strictly connect to ATT router no issues; even h...

ejh6727 by New Contributor
  • 147 Views
  • 9 replies
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Ruckus unit died

Hello, Our ICX 7150-C12P switch unit has died and will not reconnect. I have unplugged and plugged it back in, reset the main house breakers, and tried to reset and it does not power on or show any signs of life. Our unit on our ceiling also does not...

SMR by New Contributor
  • 89 Views
  • 4 replies
  • 0 kudos

Resolved! Ethernet Connection Works Sporadically

I've been trying for a little while to get ethernet to work on our wall ports, but they've been sporadic at best. Sometimes websites will load up quickly, other times, I get DNS issues. It's pretty intermittent and I'm not sure why. Interestingly, my...

Viggy by New Contributor
  • 75 Views
  • 3 replies
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Ruckus not powering up the Aps

Internet is active, but ruckus system light is amber and all 3 access points have no power.I have attempted to reset the Ruckus twice and still no connection to APs.  I am not technical and need phone support.  Can someone please call me?

Resolved! poor connection

There was a power surge, and since then we are have very very intermittent connection. I've logged on and it says that a switch is disconnected... having a hard time figuring this out.  Internet provider has verified their connection is strong.thanks

katiemitz by New Contributor
  • 392 Views
  • 32 replies
  • 0 kudos