Ruckus AIR light does not show or blink - Other Lights show

[Ant]

After a power outage, my Ruckus router AIR light is not blinking and nor not on.  The other lights from the router are on.  I have tried numerous attempts to unplug, reset and even disconnect the router from the wall and connect it again.  I cannot access my network name that was created for the access point, but i can access the Frontier router.  How can I reconnect to my old router name?  I am having trouble accessing unleashed as well.

I have a Ruckus R320 Series Unleashed

[Ant]

i know the switches ip address and i cannot take anymore time off of work that I arealdy have

[Imran_ruckus]

Hi @Ant 

Thank you for the quick response.

Apologies again.

It will not take much time. Please do it at your convivence and update me.

You could try Telnet option to log in to CLI (Putty) as described in the same guide- Please refer below

Telnet – Port 23

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command 

enable 

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Ant]

all those passwords didn't work

see the below pic please.  this is from my internet provider and it can see the switch i think.  What do I do from here if  it's relevant?

[Ant]

see the couple of replies i did below.  Here is this one...i went to plug in the com, and its getting me this....

[Jayavidhya]

Hi @Ant 

Based on the description, the light on the AIR is off which means that access points are working fine.

Please let us know whether your internet connection is working fine or not.

Also please try to access the unleashed via web browser and let us know whether you are getting the same error or not.

Ruckus Unleashed Set-up using Web:

https://www.youtube.com/watch?v=j8I5aVwMNMg

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community