Hi @ohabib
Please try using the another web browser to see whether you are facing the same issue or not.
Also please share the output for the following commands.
show log
show chassis
show run
show cpu
Show interface | i line | utilization
Best regar...
Hi @ohabib
Thanks for the details provided. To know the IP address put that IP address in the URL bar and logging, let me add some steps.
1: Find the IP address of the ICX7150 Switch.
How to find my Ruckus “Devices IP address” using free application...
Hi @EricCaballero
If the Switch is not responding to the factory reset, you need to perform the software recovery process,
Please read the guide carefully before start the steps.
How to perform a Software recovery on an ICX7150 switch
https://communi...
Hi @Leverel
Please enable the password recovery option to change the login password.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-enable-password-recovery/td-p/47202
Password Recovery on a Ruckus ICX Tutorial video
h...
Hi @Lennar010203
Based on the troubleshooting done, seems that the management port is not responding this unit should be RMA (return merchandise authorization) in simple words replace it.
Feel free to contact us via chat, comment you already have a...