Just to clarified your issue, please response the next questions:
Is your Switch online, but from Unleashes is displayed as disconnected?
Is your unleashed network working fine?
Are all your Access Point online and working as expected?
Are you having connectivity issues in your Unleashed network?
Can you gain accesses to the Switch IP address that may be displayed in the Unleashed dashboard, if that is the case, access and provide the next information from there?
While your computer or phone is connected to the Unleashed network, search the IP address of your Switch>open a browser and paste the Switch IP address Monitor>Device
Note: you can use the next guide to find the Switch IP address:
How to find my Ruckus “Devices IP address” using free applications
Technical Support Engineer | L2 TAC Wired