cancel
Showing results for 
Search instead for 
Did you mean: 

How to solve the routing code issue in your ICX7150 Switch.

Yarenis
Moderator
Moderator

How to solve the routing code issue in your ICX7150 Switch.

 

Symptoms: Websites not loading
Devices getting disconnected or having problems working as intended.
Network dropping at random points in time.
Smart devices not being able to connect to the internet.
Unleashed dashboard sometimes as “Disconnected” on the Internet tab.

Note: This can happen after a power outage, causing that your Switch start booting from the incorrect partition.

The ICX7150 switch has two partitions, the primary partition will be the switching code (SPS) and the secondary partition will be the routing code (SPR); however, for an installation in a Lennar house the SPS or switching code is the one required.

 

From your Unleashed Dashboard, the internet state may look like this (disconnected)

Yarenis_0-1666800833339.png

 

 

1: Gain Access to your Switch via console by connecting your computer to the Ruckus Switch with a C-Port (on ICX7150 Ruckus Switch) to USB (on computer) cord.

Yarenis_2-1668193567572.png

 

Note: if you are using Windows, an Application such Putty or Mobaxterm will be required, let me add the links, however you can check the next guide named How to console in the ICX-7150-12CP 'Ruckus Switch' as reference.

How to console in the ICX-7150-12CP 'Ruckus Switch'

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Mobaxterm: https://mobaxterm.mobatek.net/download-home-edition.html

Putty:https://www.putty.org/

 

Note: you may require to download the drivers, let add the links for MAC and Windows (unzip will require):

Windows Link:https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows

MAC Link: https://support.ruckuswireless.com/software/1413-brocade-ruckus-7150-usb-serial-driver-mac

Yarenis_1-1668192563979.png

 

2:Now you log in, you should see the next prompt

 


ICX7150-C12 Router>

*Run the next command “enable” to change Privilege mode

ICX7150-C12 Router>enable           

ICX7150-C12 Router#

Note: if credential are requested, please test the next combinations in case you don't know:

Usernames:           Passwords:

admin                    sp-admin

super                     Lennar

                               lennar

                               ruckus

                               Ruckus!

                               Ruckus1

                               admin

                               password

3: Check the current version you are booting and what you have in your flash:

Run the next commands: 

“show version”

“show flash”

Note: With the command show version, you can see that I am booting from the secondary partition with the code SPR08095d, and we need to boot with the SPS08095d(the code number can change, however the S at the end mean Switching)

Yarenis_1-1666800833343.png

 

 

Note: By running the show flash command, you will see the two partitions, and the primary will display the correct code.

SPS08095d

Yarenis_2-1666800833344.png

 

4:Let's fix the problem by booting from the correct partition, in our case it will be the primary partition, so run the following command

“boot system flash primary yes”

Yarenis_3-1666800833346.png

 

Note: The switch will reboot and will come back with the right partition in your case primary
SPS08095d,you can confirm when it came back by running the command "show version" this time will boot from primary and the code will start with the SPS instead of the SPR.

0 REPLIES 0