RUCKUS Cloud

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RUCKUS Cloud

RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.

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Moved from ZD to Ruckus Cloud, now devices will only connect to one AP

I have just converted my AP's from a zone director to ruckus cloud. I am having an issue where the only AP that devices will connect to is the first AP I added. Once devices are out of range from that AP, they disconnect instead of roaming to a...

ICX 8200 Ruckus Cloud management

when will ICX 8200 be able to be managed in Ruckus Cloud?

anonymous connected clients

hello,if I look at connected clients on the cloud controller for a 802.1x authenticated wifi ssid I see some clients with full username@mydomain and some other with anonymous@mydomain; it does not looks like a difference in the client os, why I have...

Ruckus cloud APs PoE error

Every Night at 2000 hours all of the APs show a PoE error in analytics. When I look at the Ap's events, there are not errors matching the time stamp. P3 infrastructure (PoE) may 15 2023 20:00 It shows the same error per each AP. Any idea?

Ruckus Cloud: Captive portal with AAA or LDAP authentication

Hi, I am migrating our wifi network from on-premise ZoneDirector to Ruckus Cloud. I successfully set up a EAP wifi network with AAA (freeradius+ldap). We also had a non-EAP network with captive portal becaude some users have problems with EAP (like i...

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