CommScope RUCKUS Community Forums

I have just converted my AP's from a zone director to ruckus cloud.    I am having an issue where the only AP that devices will connect to is the first AP I added.    Once devices are out of range from that AP, they disconnect instead of roaming to a...

I am getting ready to move to a cloud controller as opposed to the zone director I am currently using.   Is it possible to partially move to the cloud controller while the ZD is still operational?  In other words, can I have half of my AP's in the cl...

Lately our warehouse has been having a lot of issues with devices disconnecting.    Looking at the logs I see a lot of failed authentications for the warehouse in question.  Nothing has changed on our network to the wireless or these devices and it's...

I have a zd1200 with R610 access points.  We're running 10.2.1.0 build 183.   We seem to have an issue in one spot of our warehouse where the as the clients move around will experience degraded wireless signal and eventually disconnect.   There are p...

I have a ZD1200 controlling 12 Ap's in my office/warehouse.   Today it has stopped responding 3 times.  My wireless network goes down and each time requires a reboot. The ZD appears to be functioning but I cant reach it or ping it.  I updated the fir...