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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.
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Forum Posts

ASK the Pack

Configuring VLAN's on R710's on Ruckus Cloud

Hi AllI am brand new to the Ruckus product. My client purchased 2 x R710's that he would like to install at his site and manage via Ruckus Cloud. The client is running a Corporate and a Guest VLAN and these are all configured on his Cisco equipment.W...

Anonymous by • Not applicable
  • 3199 Views
  • 3 replies
  • 1 kudos

Windows 7 devices: Slow or no DHCP refresh, cant connect to wifi at all, require wifi card resets, ever since the most recent upgrade.

As the description states:Ever since the most recent upgrade, all of our Windows 7 users across several organizations are having problems.It doesn't matter whether they're attempting to connect to our Public Wifi with a static shared pass or or priva...

Anonymous by • Not applicable
  • 2716 Views
  • 2 replies
  • 1 kudos

SmartCell Insight 2.5.1 & Outgoing Mail Server (SMTP)

Is there some sort of trick to this?  I tried "smtp-relay.gmail.com" with port 25 and 587 and I get the "cannot connect to the SMTP server".  I also tried it with the IP address and I was able to ping "smtp-relay.gmail.com" from the CentOS server.

Anonymous by • Not applicable
  • 4260 Views
  • 8 replies
  • 1 kudos

Cloud Wi Fi version?

Hello, where I can lookup for Ruckus Cloud version I'm in? it's very odd because I cannot see new features that was released in 2017.1 update, like search for events. And in my instance I facing problems that was fixed last year, like:1. Analytics al...

Anonymous by • Not applicable
  • 3429 Views
  • 4 replies
  • 1 kudos
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