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RUCKUS Cloud

RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.

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Configuring VLAN's on R710's on Ruckus Cloud

Hi AllI am brand new to the Ruckus product. My client purchased 2 x R710's that he would like to install at his site and manage via Ruckus Cloud. The client is running a Corporate and a Guest VLAN and these are all configured on his Cisco equipment.W...

Announcement: Cloud Wi-Fi portal maintenance May 17, 2017 12:00AM PDT - 5:00AM PDT

Dear Ruckus Cloud Wi-Fi Admin: The Ruckus Cloud Wi-Fi Admin Portal will be undergoing maintenance on: May 17th, 2017 12:00AM PDT – 5:00AM PDT. Ruckus Cloud Wi-Fi 2017.01 BOM#30 introduces the several improvements and enhancements: - Bug ...

Windows 7 devices: Slow or no DHCP refresh, cant connect to wifi at all, require wifi card resets, ever since the most recent upgrade.

As the description states:Ever since the most recent upgrade, all of our Windows 7 users across several organizations are having problems.It doesn't matter whether they're attempting to connect to our Public Wifi with a static shared pass or or priva...

SmartCell Insight 2.5.1 & Outgoing Mail Server (SMTP)

Is there some sort of trick to this? I tried "smtp-relay.gmail.com" with port 25 and 587 and I get the "cannot connect to the SMTP server". I also tried it with the IP address and I was able to ping "smtp-relay.gmail.com" from the CentOS server.

Cloud Wi Fi version?

Hello, where I can lookup for Ruckus Cloud version I'm in? it's very odd because I cannot see new features that was released in 2017.1 update, like search for events. And in my instance I facing problems that was fixed last year, like:1. Analytics al...

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