RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Need software controller

I have around 150 ruckus r310,and my hardware controller has defective I need to install a software to control all of them what version do I have to install

How to make an open guest network more reliable for macOS?

Hey everyone,Org is a macOS environment and we consistently get reports of users having a hard time connecting and staying connected to the isolated open guest network. Either the guest access portal doesn't automatically pop (have to manually go to ...

Seamless Roamin issue in vSZ 6.1.2

Dear Team,We deployed Ruckus vSZ in our environment last year, and its firmware is 6.1.2-441. We have 200+ APs in our environment, and it is not easy to switch from one to another solution. As we are observing from the last 6 months, that users are ...

Ruckus Api Guestlist Filter

I use the Ruckus api with the following endpoint https://ip:8443/wsg/api/public/v11_1/identity/guestpassList.Here I have the problem that I cannot retrieve the individually created Guestpass.I always get all guestpasses, it seems to me that the filt...

Multicast problems when TV connected to Ethernet port on AP

We have inherited a legacy Multicast / IPTV issue in one of our Hotels. We are seeing channels ‘freeze and go blank after 15 minutes’ across multiple Hotel rooms. Changing the channel up/down appears to resolve the issue in most cases. To summarise t...

CommScope RUCKUS Community Forums

Forum Posts

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Need software controller

How to make an open guest network more reliable for macOS?

Seamless Roamin issue in vSZ 6.1.2

Ruckus Api Guestlist Filter

Multicast problems when TV connected to Ethernet port on AP

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