RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

how can a reset a admin password on a vscg 3.6.0, admin password lost

We cannot loging to the cli using the admin account. We have lost the admin password. Is there a way to reset this?

vSZ-High Guest Pass Generation

Hi,I have a system with a lot of different customers and I have a problem with GuestPassGeneration. All customers can see each others generated GuestPass -> NOT OK. Anyone who knows how to hide generated GuestPass's so the customers only can see thei...

Unable to Reboot AP via VsZ or CLI

I am trying to reboot one of My AP, as it is disconnecting frequently. i am getting an error as below, Unable to reboot the AP. Process exited with an error: 255 (Exit value: 255) (Exit value: 255).Any idea why i am seeing this error

SZ upgrade patch file removed by system?!?

Hi All,So, friday I upload patch 3.6.0 to two SmartZone clusters. It's validated, and listed as ready to be applied on the cluster.We leave for the weekend.Today, monday, we come back and have a scheduled service window with the customer, and the pat...

Remote uploading SZ FW takes forever and then fails..

Hi All,We manage multiple customers ZD's & SZ's around the world. Many of those, needs to be managed from the other side of the globe, often via VPN connection to the site.When we need to upgrade the SmartZones, it's a wooping 900+MB file that needs ...

Forum Posts

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

how can a reset a admin password on a vscg 3.6.0, admin password lost

vSZ-High Guest Pass Generation

Unable to Reboot AP via VsZ or CLI

SZ upgrade patch file removed by system?!?

Remote uploading SZ FW takes forever and then fails..

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