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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
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SmartZone and Virtual SmartZone
RUCKUS SmartZone and virtual SmartZone is the next-generation high performing Wireless LAN controller for enterprises around the world.
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Forum Posts

ASK the Pack

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

License VSZ

Hi, I just want to install VSZ in my office. after that I saw VSZ has many versions and the newest version is 5.2. What I want to ask is whether the license I bought supports version 5.2? or support for another version like just 3.0 version? I have ...

Anonymous by • Not applicable
  • 6525 Views
  • 7 replies
  • 0 kudos

Password change

Hi! I recently changed my admin password from the Administration>Administrators section, but now the controller (SmartZone 100) won't let me in. It doesn't say that my credentials are wrong, it just doesn't let me in. Is it normal? Note: This is our...

Anonymous by • Not applicable
  • 13717 Views
  • 11 replies
  • 0 kudos

Resolved! SSID disappearing from WLANs groups in both zones.

Hello, we have vsmartzone with have two zones with more than 4 groups wlans each. The groups have different numbers of ssid, a few with 11 ssids, others with 9 or 8. My problem is that a specific ssid is been ''removed'' from time to time from my g...

Anonymous by • Not applicable
  • 5542 Views
  • 3 replies
  • 0 kudos

Resolved! Smartzone Migration

Hi Guys/Gals, Hope you are all doing well during these times. I'm looking to migrate a High Scale vSZ from one datacenter to another. Current vSZ is setup on public IP (behind a NAT). It manages WAPs and switches. Version 5.1.1.0.598. We are look...

Anonymous by • Not applicable
  • 13354 Views
  • 14 replies
  • 0 kudos

Resolved! R730 not connecting to SmartZone 100

The Ap picks up the director IP and can ping it. SSH in to AP, get scg shows the following: rkscli: get scg ------ SCG Information ------SCG Service is enabled.AP is not managed by SCG.State: CONN_GET_ADDR_STATEServer List: 10.10.1.4,10.10.1.3No SSH...

Anonymous by • Not applicable
  • 11474 Views
  • 12 replies
  • 0 kudos
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