I recently changed my admin password from the Administration>Administrators section, but now the controller (SmartZone 100) won't let me in. It doesn't say that my credentials are wrong, it just doesn't let me in. Is it normal?
If you are still having trouble, could you check if CLI access is working or not. If yes, you can try to reset the password from the CLI again and see if that fixes the issue. If not, please open a case with support so that they can check and fix the issue.
Below is the procedure to change password using CLI.
Log into the SCG/(v)SZ as the admin user to the CLI via SSH: After Enable mode, go to Config mode: