Hello, our Dell E7450 and E7470 laptops do not connect to our R730 access points which are controlled by Virtual Smartzone firmware 3.6.2. They do however connect to our older Ruckus wifi access points. They are running AC wifi NICs. Has anyone else had the same problem or know what the fix would be ? Thank you.
Laptop details:. Dell E7450 and Dell E7470 Intel Dual Band Wireless-AC 7265 They are running the lastest possible driver (version: 18.104.22.168)
Yes you can try what he wrote, that will set it to ac mode. I can say that I am using the same laptop with a R730 and R750 and have no problems. If your problems continue, please open a case with support.