CommScope RUCKUS Community Forums

philip_francis1 · 07-28-2022

Hello, we are running Smartzone 5.2.1.0.515. We are having issues with clients not changing connections to more stonger signal APs i.e. holding on to weaker, more distant APs.I understand the 'Smart-Roam' feature can help resolve this ?How do I go ab...

philip_francis1 · 01-10-2022

Hello, when looking at the RSSI readings for clients in Smartzone I notice they appear a lot worse than when actually on site using a tool such as INSSIDER to show RSSI levels. For example, the Smartzone client RSSI level might show -75dbM, however ...

philip_francis1 · 12-30-2021

Hello, I am following the instructions for uploading the log4J fix script, however there is no tab in my SmartZone cluster for 'Patch/Diagnostic scripts' i.e. only a tab within 'Diagnostics' - 'Scripts' for 'AP CLI Scripts'. Where do I upload this lo...

philip_francis1 · 06-08-2021

Hello, we have just noticed that Android 11 users are failing to be redirected to the Guestpass login portal after connecting to the SSID. They have to manually enter the Smartzone IP in order to render the login portal GUI. Are there any known issu...

philip_francis1 · 02-18-2021

Hello, we have an R710 in a Smartzone cluster running firmware versions: Controller: 5.2.1.0.515 AP: 5.2.1.0.698 We are seeing this outstanding WLAN alert: 'AP WLAN oversubscribed' ' does not have enough capacity to deploy all WLANs...; However the...

philip_francis1 · 01-17-2022

Thanks guys. Up until now we have been using the Smartzone GUI RSSI values as a guide as to whether signal in the offices was good or not.Now, based on this information, it seems we can only use these readings as a very rough estimate of how good t...

philip_francis1 · 01-11-2022

@parikshith_nagaraj_aa0004 Thank you. I have run the AP command 'get station <WLAN ID> info' and these RSSI values match exactly the INSSIDER values from the local laptop. Therefore I want to understand why the SmartZone client RSSI values are so ...

philip_francis1 · 12-30-2021

Thanks, yes, as soon as logging in as the default 'admin' it appeared. Problem solved.

philip_francis1 · 12-30-2021

Hello, yes I am definitely a super-admin. I have full control of the Smartzone cluster.

philip_francis1 · 02-18-2021

thank you. I has a lot I think. Do I need to manually delete some of these on the CLI ? If so, what is the command ? Thank you. Copyright(C) 2021 Ruckus Wireless, Inc. All Rights Reserved. ** Ruckus R710 Multimedia Hotzone Wireless AP: 321503607787 ...

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Smartzone Smart-Roam options ?

RSSI reading comparisons

no 'Patch/Diagnostic Scripts' tab in SmartZone 5.2.1.0.515 for log4J exploit script.

Android 11 Guestpass login portal redirect failure

AP WLAN oversubscribed

Re: RSSI reading comparisons

Re: RSSI reading comparisons

Re: no 'Patch/Diagnostic Scripts' tab in SmartZone 5.2.1.0.515 for log4J exploit script.

Re: no 'Patch/Diagnostic Scripts' tab in SmartZone 5.2.1.0.515 for log4J exploit script.

Re: AP WLAN oversubscribed