RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
Hello RUCKUS Lennar Homeowners, Greetings from RUCKUS! We’re glad to have you here! To make your experience smoother, we’ve created the RUCKUS Lennar Knowledge Base, a dedicated self-help section with step-by-step guides, solutions to common issues, ...
Welcome to your primary source for RUCKUS Lennar SmartHome Support! Before posting please review these suggestions. Please be sure to read the RUCKUS Community GuidelinesPlease be considerate and respectful. We understand you may be frustrated, but p...
My AP’s are dropping out with “heartbeat loss” every 12 hours. This has been happening for nearly 3 months. Have done a hard reset and upgraded to most recent firmware. Any help is appreciated. Thank you.
We had a power outage and after regaining power the ruckus service became unstable. We checked the service on the Spectrum router and it was stable. Then we reset the Spectrum router, there were no changes. We reset the Ruckus switcher. No changes. W...
Hello,We just purchased a Lennar smart home. It currently has the icx switch and 3 access points. I am struggling to get this up and running. I don’t know if I should have but I reset the switch and both access points. I have tried running the app bu...
Hopefully someone has found a fix for my issue and I just haven't found it on the forums,Home was built by lennar in 2018 has n R510 AP and icx 7150 c12p switch, been working fine since until two days ago power surge hit the neighborhood and when i w...
I am unable to get my switch (icx7150-C12) to respond to its IP address or connect to the system
