Looking for better wifi proformance

[Homeowner13]

Currently running Ruckus ICX 7150 c12p switch and 2 Ruckus r510 APs. I am looking to get some better proformance as it feels laggy and connections seems to drop. Also ISP is at&t download is about 480 megs. I updated switch firmware to latest version and APs are also at latest version. Any other suggestions would be greatly appreciated. 

Homeowner

[pinky_ruckus]

Hello @Homeowner13 ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working and having slow speed and intermittent connectivity issues.

Could you please let us know the answers to the below queries to assist you better?

1. ) Was there any power outage before you started facing the issue?
2. )  Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)

3)   Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. Also, light the status of Access Points.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let us know the answers to ALL the above queries or let us know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Homeowner13]

 first image AP

No power outages. 

[pinky_ruckus]

Hello @Homeowner13 ,

Greetings!

Thank you for sharing the response.

Before proceeding further, we would need to check few configurations of the switch.

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command

Enable

Show flash

show version

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Homeowner13]

So this I have is from the switch GUI. I di upgrade the firmware as it was a few years old and needed to be updated.