RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
Hello RUCKUS Lennar Homeowners, Greetings from RUCKUS! We’re glad to have you here! To make your experience smoother, we’ve created the RUCKUS Lennar Knowledge Base, a dedicated self-help section with step-by-step guides, solutions to common issues, ...
Welcome to your primary source for RUCKUS Lennar SmartHome Support! Before posting please review these suggestions. Please be sure to read the RUCKUS Community GuidelinesPlease be considerate and respectful. We understand you may be frustrated, but p...
We had an internet outage some weeks ago. Following the outage, we have been unable to get internet connection through the wireless network or ethernet ports in our home. We can "connect" to the network, but with no internet service. We have an Orbi ...
We have 3 access points (AP) in our house, one on each floor. The top AP had all the LED lights on while the bottom 2 did not. I thought this might be the cause for why our WiFi is very slow on the floor. The bottom floor only gets 10-20 Mbps while t...
If i have 2 access points (r-510) and need to perform the factory reset, is it only necessary to reset 1 AP or do i need to reset both? The factory reset itself seems straight forward, but i worry i will not be successful if i do not properly account...
I can no longer access the ruckus unleashed app and says "you are not connected to unleashed network. Go to settings". I was able to log into ruckus via my PC to see that my firmware is out of date from 2017. Please tell me which firmware to download...
Pack Forum Assistants:I recently purchased a new R510 AP and want to add it to my existing Ruckus system (uses an ICX7150-C12P and two R510s). I have reviewed the forums and followed the processes posted (as well as the instructions in the R510 AP b...
