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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

Extenders not not receiving power

Good Evening.Please I need assistance with my extenders again. I was having some latency issue with my  internet so, to troubleshoot,  AT&T suggested unplugging Ruckus to use their wifi gateway. After establishing that Ruckus might be the cause every...

FOTV by New Contributor III
  • 900 Views
  • 1 replies
  • 0 kudos

Ruckus AP Issue

I have 2 Ruckus AP devices in my home. The one at the front of the house has 4 solid green lights. The one at the back of the house has a solid power, but a blinking Control light. The 2.5 and 5G lights never come on at the back of the house. The sam...

LPR3 by New Contributor
  • 1099 Views
  • 1 replies
  • 0 kudos

Call back/bad switch

Can I please get a call back? I believe our switch has gone bad. We rebooted and reset the switch multiple times and the switch is not feeding data to the access points, which appear to be working. Our internet is working properly but not the ruckus ...

Jplatt31 by New Contributor
  • 1799 Views
  • 5 replies
  • 0 kudos

ICX and Unstability

I have a Lennar home for about 2 years with an ICX and 4 AP in the house. ATT router connected to ICX and APs connected to ICX.Question 1:My ICX switch is not shown in my unleashed dashboard. I ran the advanced scanner to try to locate it but only fo...

Low bandwidth speed

Hello All,I am experiencing slow TV download speeds (only .23 Mbps) yet 75Mbps are coming in at the router and Ruckus icx 7150-c12p switch. I had a Comcast techie take a look. He thinks perhaps the switch and the Lennar power booster are competing on...

pdemerj by New Contributor
  • 1299 Views
  • 3 replies
  • 0 kudos
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