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ceiling access points has no power

New Contributor


I have two access points mounted to ceiling which has no power since a day now.

I have tried what I can such as disconnect and connect back main switch to power source multiple times. Also tried reset the main switch by pressing reset button while putting the plug back to power source but not working. Any help will be appreciated to get things back on track.




Hi @dhaval2705 



For detailed understanding of the issue, please let us know the LED status of the switch and the access points using the below guide.


R510 LED lights









Please let us know if you have any queries in this regard.



Best regards,


Lennar Home Community

R510 has no lights

RUCKUS has green PWR and orange SYST light

Thank you 

Hi @dhaval2705 


Based on your description, if the switch has one green and one yellow light, it means that the switch is stuck in boot mode.


To solve this issue we need to perform factory reset process ( Sometime factory resetting needs to be done multiple times).


So please follow the below steps to perform factory reset.


1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick 

  1.  Remove power from the switch.
  2. Press and hold the Reset button while applying power to the switch.
  3. After all the system LEDs flash amber, release the Reset button.

Video link:



If the resetting process doesn't work, we need to perform a software recovery.


Here is the quick guide to perform software recovery.

How to perform a Software recovery on an ICX7150 switch


Ruckus ICX Recovery Load boot code from boot monitor


Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.


1.Upgrade a Switch ICX-7150-C12P using a USB flash drive


2. Upgrade a Switch ICX7150-C12P via TFTP


3. Upgrade a switch via Web GUI (ICX7150 Switch)



Please let us know if you have any queries in this regard.



Best regards,


Lennar Home Community

I have done resetting yesterday but all the lights were keep on blinking orange with no progress afterwards. Does that mean anything? Thank you