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Resolved! red light is on

Hello,I have the ICX 7150-C12P and the red light is solid on one of my 4 boxes in my home. What should I do? We have tried to reset it but nothing changed. Can you please offer your support?Thanks

CB by New Contributor II
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26th March 2023 8am PST (UTC -7) : Currently we are experiencing technical difficulties with portal and phone communications. For urgent or important issues please use the "Chat now" feature on the right side of the Support Portal, or you may search here for technical solutions. We apologize for any inconvenience.