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Find Answers Faster: RUCKUS Lennar Knowledge Base Self-Help Articles – Check Here Before You Post

Hello RUCKUS Lennar Homeowners, Greetings from RUCKUS! We’re glad to have you here! To make your experience smoother, we’ve created the RUCKUS Lennar Knowledge Base, a dedicated self-help section with step-by-step guides, solutions to common issues, ...

Lennar Knowledge Base.jfif

Unable to connect to WiFi

Unable to connect to WiFi. I can see the name of my network when I try to connect, but I have had no luck. This disconnection happened right after a contractor left. I am able to connect to my AT&T network but not my Ruckus.

Sre25317 by New Contributor
  • 1000 Views
  • 11 replies
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Ruckus Switch is Faulty

Hi,I was sent a switch for the Faulty Ruckus switch and RMA for the case # 02180308.While I new switch is connected and AP's has power I also need to know what the process to send back the faulty switch.I don't see shipping label sent for me to send ...

Access point config issue on wifi

I recently change my verizon router for fios wifi. Ruckus access point are not connecting to router, even I hard reset but no success. I have 4 access point and all are fail to connect. Please help!Also one of 4 currently power led is solid green, co...

vsudhirv by New Contributor
  • 600 Views
  • 4 replies
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ICX7150-C12P Ports appear to be failing - RMA

I have an ICX7150-12CP with multiple ports that appear to be failing.  I have a R510 that was plugged into port 1/1/12 and showing a connection speed of only 10Mbps.   When the R510 was removed from ceiling and plugged directly into port 1/1/12 with ...

Spike by New Contributor
  • 1500 Views
  • 18 replies
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Ruckus device and access points dead

The ruckus device no longer had power and all the access points are also turned off. All my smart devices are connect to this device, thermostat, ring etc. I've searched all the other post and tried everything, checked everything suggested. No power,...

Jourelem by New Contributor
  • 700 Views
  • 10 replies
  • 0 kudos
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Lennar SmartHome Customers

Please visit our Lennar Knowledge Base for quick answers to common issues before posting to the forum.