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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

Switch stopped workingn

This is my second switch and it has failed again. I just want support, but ruckus gives you the run around and won't help it's customers by phone or email anymore. This is piss poor customer service. I need to have someone tell me how to get my switc...

Chriss by New Contributor
  • 799 Views
  • 4 replies
  • 0 kudos

Resolved! PoE Not Working

We received a ICX7150-C12P-2X1G with our new Lennar Build. We have three devices plugged into it that require PoE (Ring Elite Doorbell and two ZoneFlex R510 WAPs)For a little while the PoE has been acting strangely. The Ring will stop working and the...

DerekE82 by New Contributor
  • 2399 Views
  • 10 replies
  • 0 kudos

Ruckus ICX 7150-C12P No power after outage

My switch and AP are currently down. I've tried holding the reset button multiple times while plugging in the power cable. I've also tried this at different outlet and with other power cords and still nothing happens. Can you assist me in fixing this...

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ctrent by New Contributor
  • 700 Views
  • 3 replies
  • 0 kudos

Resolved! Ruckus ICX-7150 switch stopped working

ICX7150-C12P-2X1GI am a Lennar SmartHome homeowner and our Ruckus ICX-7150 switch stopped working. It doesn't turn on and has no status lights on. I have tested and confirmed that the power outlet it is plugged in is working. I have also tried replac...

royT by New Contributor
  • 999 Views
  • 3 replies
  • 0 kudos

Resolved! Existing/Used ruckus setup

Hi I recently moved into a Lennar home with the ruckus equipment already installed and used from previous owner. I have the icx switch and 3 R510 APs. I have my modem/router connected to the icx switch but have no connection from the APs. I’m not the...

Jmop by New Contributor
  • 1299 Views
  • 5 replies
  • 0 kudos
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