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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

RUCKUS Ethernet Connection Issues

We own a Lennar home with a Ruckus box installed. We also have AT&T Fiber Internet. For the last 4 years we've refrained from using the Ruckus internet and opted to using the AT&T Router specifically due to connection issues. We run ethernet into a c...

ThomasW by New Contributor
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  • 5 replies
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Resolved! No power to AP

We lost power over a month ago and our AP  has not worked since.  We have reset it 50+ times.  We also tried to recover the system 3 times.  We get the error ping failed not alive.  What else can we do?

Change in Home Ownership

I recently purchased a four year old Lennar home.  I've watched the Ruckus Unleashed videos showing how to set the unit up via Configure.Me.  When I use the app on my iPhone everything goes well until I hit the Submit as the final step.  It always co...

mcmanup by New Contributor
  • 899 Views
  • 3 replies
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No power on Ruckus switch

Recently had a power surge run through my house and now my Ruckus devices aren’t working at all tried connecting it to a different outlet. No lights same results, seems to be completely dead. Looking for assistance with this issue, TIA.

Jtxa by New Contributor
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  • 8 replies
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