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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

ICX 7150 -C12P Correctly Plugged?

Hi i have a Ruckus Switch with WAPs that came with our New Lennar home in Spring '21. We always had some ussues with it rebooting when the electricity went out. I would have to unplug it for it to reboot. Its only showing  a green ans amber light. Af...

OOrtiz by New Contributor
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  • 2 replies
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Ruckus AP R510 not working. Its dead

I have a Ruckus ICX 7150-C12P / R510 AP that is not working. Specifically, the R510 AP has no lights. This started after a power outage last night. I've tried restarting everything, but has not worked. The Ruckus ICX 7150 has a green System and Power...

pablod8a by New Contributor
  • 1099 Views
  • 6 replies
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Switch stopped workingn

This is my second switch and it has failed again. I just want support, but ruckus gives you the run around and won't help it's customers by phone or email anymore. This is piss poor customer service. I need to have someone tell me how to get my switc...

Chriss by New Contributor
  • 799 Views
  • 4 replies
  • 0 kudos

Resolved! PoE Not Working

We received a ICX7150-C12P-2X1G with our new Lennar Build. We have three devices plugged into it that require PoE (Ring Elite Doorbell and two ZoneFlex R510 WAPs)For a little while the PoE has been acting strangely. The Ring will stop working and the...

DerekE82 by New Contributor
  • 2000 Views
  • 10 replies
  • 0 kudos
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