WiFi inconsistent, internet speed go hi and low. Forgot id and password.

[LD]

so there was a power outage day before yesterday. Than yesterday WiFi signal becomes interrupted every other second. Internet is fine but WiFi is flaky and slow. I want to login into unleash app but forgot id and password. Plz help

[pinky_ruckus]

Hello @LD  ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @LD ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @LD ,

Thank you for the response.

Could you please confirm if you are able to login to the Switch dashboard with the default credentials after the reset is completed?

Please update us once you are able to login to the Switch dashboard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[LD]

I will try the access on weekend, there should be no problem 

[Imran_ruckus]

Hello @LD 

Greetings,

Thank you for your response.

Please keep us updated on the progress, and let us know if you require any assistance at any point during the process.

Thank you once again for your patience and understanding.

Best regards,  
Imran Sanadi  
RUCKUS Lennar Home Community