Hello @Nikkilee , Thank you for the response. From the response shared, I understand that you were trying to upgrade the unleashed AP to the recommended version. Also, I could see that you have been asked to use the preload image during the Upgrade p...

Hello @Bryce , Greetings! This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community. I would like to know if you require further assistance since our last correspondence. Should you have any questions or if t...

Hello @erikvanden , Greetings! This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community. I would like to know if you require further assistance since our last correspondence. Should you have any questions or...

Hello @Nikkilee , Thank you for the response. Could you please login to your Unleashed system on a web browser using Master AP IP Address or ‘unleashed.ruckuswireless.com’? Please check the current version of your Unleashed Access Points and share a ...

Hi @adbrooks0409 , Greetings! Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below. Thank you once again for your patience and understanding.   Best regards, Pinky Rajendran ...