We recently received a new modem and router so I reset our ruckus. However, even after “successfully” configuring the new SSID and ruckus it is not connecting to the internet on the dashboard and the WiFi name is still reflecting “configure me” and not the new SSID. Lights are all green.
To check the configuration.me we must proceed to do a factory reset and I will leave you a guide.
IMPORTANT NOTE: As you have multiple Access Points (APs) in your house, please make sure you only keep the affected AP ON and reset the same. Please go to the Ruckus Switch (located in the panel) and disconnect from its ports the Ethernet cables of the Working Access Point, except the one that you are going to work with (non-working).
It gives me the success message that it is configured but when I go to the dashboard it is showing the Gateway has a red X and internet is Disconnected. This is all very technical to me. Someone in a different thread suggested switching the WAN IP to manual but there is no Primary DNS server and I don’t know where to get that and it is saying that is a required field.