Ruckus box not working ( no power signal)

[Panirajh04]

we had power outage in the morning, post that I am not Gettig any power in the Ruckus box 

I tried unplugging the power, not change . any solution greatly appreciated 

[Imran_ruckus]

Hi @Panirajh04 

Greetings!

Thank you for your response and the update.

As discussed, please attempt the reset process multiple times using a paper clip, following the provided instructions carefully.

If the reset is unsuccessful, the next step would be to proceed with a software recovery of the switch. If you’ve already started this process, kindly let me know which step you are encountering difficulties with, and share relevant screenshots for further assistance.

Please don’t hesitate to reach out if you have any questions or need additional support.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community Support

[Panirajh04]

Hi Imran

I have attempted the reset process multiple times using a paper clip , all the lights blink and goes off. i tried more than 10 times but the same result 

i started going through software recovery of the switch, when I went to repository for downloading the software, nothing is available in the link 

TFTP 64 not available in the link provided below  https://bitbucket.org/phjounin/tftpd64/downloads/

Also, could not be able to find 8090K file in the download, nearest file available is 8095 (ICX7150>downloads>choose the code>I will choose 08090k)

can you help to share those two files 

[Panirajh04]

can you please share these two files, I will try for next steps

For Boot: mnz10115.bin

For Image: SPS08090k.bin

[Imran_ruckus]

Hi @Panirajh04 

Greetings!

Thank you for your response and the update.

I sincerely apologize for any inconvenience caused.

Please use the Google Drive link below to download the TFTP64 application along with the requested Software Recovery patches:

https://drive.google.com/drive/folders/1bi2LOVqXDZvv_SU188gEc5_vwTt4jhfD

If you need any assistance during the process, feel free to reach out.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
Ruckus | Lennar Home Community Support

[Imran_ruckus]

Hi @Panirajh04 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community