01-10-2023 01:54 PM
I have a Lennar home with 3xR510 WAPs all connected to a ICX7150 switch running over Cat6e. We have Xfinity 1gb service. When i perform a Analiti speed test connected directly to the xfinity router with a device i get ~500mpbs. Once I connect a device through the existing Ruckus network the speed drops to ~40-70mbps. If I reboot the switch the speed goes up to ~500 which is expected. Not sure what I can do to resolve this and I have to reboot roughly once a week, any help would be appreciated, thanks
Solved! Go to Solution.
01-12-2023 10:29 AM - edited 01-12-2023 10:29 AM
Hi @Mymnte
Thanks for the update !
Please run the following commands to check the cables status
clear cable-diagnostics tdr 1/1/2
phy cable-diagnostics tdr 1/1/2
Note : Wait about 3 minutes to run the following command
show cable-diagnostics tdr 1/1/2
clear cable-diagnostics tdr 1/1/3
phy cable-diagnostics tdr 1/1/3
Note : Wait about 3 minutes to run the following command
show cable-diagnostics tdr 1/1/3
clear cable-diagnostics tdr 1/1/4
phy cable-diagnostics tdr 1/1/4
Note : Wait about 3 minutes to run the following command
show cable-diagnostics tdr 1/1/4
Best Regards
Fernando Vasquez
01-13-2023 07:07 AM - edited 01-13-2023 07:30 AM
Hi @Mymnte
That cable needs to be replaced with a good one! This can affect performance causing the speed to be very slow through that access point.
It may be that one end of the cable is damaged or the cable is bent.
Best Regards
Fernando Vasquez
01-13-2023 09:06 AM
This is unfortunate seeing it was ran while house was under construction, there is no way for me to replace easily. Thank you for all of your support!
01-13-2023 10:25 AM
Don't worry, please let us any questions if you have in the future!
Best Regards
Fernando Vasquez
01-13-2023 12:22 PM
Actually if i can ask one more question without starting a new thread. I have an admin and a webuser account, i can login using SSH with both, i get an error when trying to login to web GUI. It used to work and now when i enter username and password it just goes blank and asks again, any thoughts or would you like me to create a new thread?
01-13-2023 12:34 PM
I figured it out, thank you again for everything!
01-13-2023 02:31 PM
Hi @Mymnte !
Great to hear that now it is working !
Feel free to reach us at any time !
Best Regards
Fernando Vasquez