Lennar Home ICX 7150 slow internet until reboot

[Mymnte]

I have a Lennar home with 3xR510 WAPs all connected to a ICX7150 switch running over Cat6e. We have Xfinity 1gb service. When i perform a Analiti speed test connected directly to the xfinity router with a device i get ~500mpbs. Once I connect a device through the existing Ruckus network the speed drops to ~40-70mbps. If I reboot the switch the speed goes up to ~500 which is expected. Not sure what I can do to resolve this and I have to reboot roughly once a week, any help would be appreciated, thanks

[Vásquez_Fer · Accepted solution]

Hi @Mymnte 

Thanks for the update ! 

Please run the following commands to check the cables status 

clear cable-diagnostics tdr 1/1/2
phy cable-diagnostics tdr 1/1/2

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/2

clear cable-diagnostics tdr 1/1/3
phy cable-diagnostics tdr 1/1/3

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/3

clear cable-diagnostics tdr 1/1/4
phy cable-diagnostics tdr 1/1/4

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/4

Best Regards 

Fernando Vasquez 

[Vásquez_Fer]

Hi @Mymnte 

No problem feel free to reach us any time ! 

Best Regards 

Fernando Vasquez 

[Mymnte]

The issue occured again this morning so I connected my laptop with a patch cable to the switch and the speed test was 700/40 so it appeared to be wireless only, while in there I moved the network cables for the 3 apis to new ports and that seems to have resolved the issue without a reboot, at least for now, I will monitor and see if speed dips again.

[Vásquez_Fer]

Hi @Mymnte 

Thanks for the update ! 

Please check the cables from the Wireless access Point on the switch ICX-7150-C12. 

Indicate what color (green or amber) is the port that goes to the access points

Best Regards 

Fernando Vasquez 

[Mymnte]

They are all green

[Vásquez_Fer]

Hi @Mymnte ! 

Once the problem comes back, check the ports

It would be great if you have access to the ICX-7150-C12P via IP or Console This to preform a cable diagnostic 

Best Regards 

Fernando Vasquez