01-10-2023 01:54 PM
I have a Lennar home with 3xR510 WAPs all connected to a ICX7150 switch running over Cat6e. We have Xfinity 1gb service. When i perform a Analiti speed test connected directly to the xfinity router with a device i get ~500mpbs. Once I connect a device through the existing Ruckus network the speed drops to ~40-70mbps. If I reboot the switch the speed goes up to ~500 which is expected. Not sure what I can do to resolve this and I have to reboot roughly once a week, any help would be appreciated, thanks
Solved! Go to Solution.
01-12-2023 10:29 AM - edited 01-12-2023 10:29 AM
Hi @Mymnte
Thanks for the update !
Please run the following commands to check the cables status
clear cable-diagnostics tdr 1/1/2
phy cable-diagnostics tdr 1/1/2
Note : Wait about 3 minutes to run the following command
show cable-diagnostics tdr 1/1/2
clear cable-diagnostics tdr 1/1/3
phy cable-diagnostics tdr 1/1/3
Note : Wait about 3 minutes to run the following command
show cable-diagnostics tdr 1/1/3
clear cable-diagnostics tdr 1/1/4
phy cable-diagnostics tdr 1/1/4
Note : Wait about 3 minutes to run the following command
show cable-diagnostics tdr 1/1/4
Best Regards
Fernando Vasquez
01-13-2023 07:07 AM - edited 01-13-2023 07:30 AM
Hi @Mymnte
That cable needs to be replaced with a good one! This can affect performance causing the speed to be very slow through that access point.
It may be that one end of the cable is damaged or the cable is bent.
Best Regards
Fernando Vasquez
01-12-2023 12:46 PM
01-12-2023 03:35 PM - edited 01-12-2023 03:36 PM
Hi @Mymnte
Based on thee outputs seems like that the device that is on port 1/1/3 on the Switch have a bad cable.
Could you please verify which device is ? it should locate in the red section in the following picture
Best Regards
Fernando Vasquez
01-12-2023 04:37 PM
When I unplug that cable it belongs to my upstairs r510
01-12-2023 12:46 PM
Apologies, accidentally hit accepted solution
01-13-2023 07:07 AM - edited 01-13-2023 07:30 AM
Hi @Mymnte
That cable needs to be replaced with a good one! This can affect performance causing the speed to be very slow through that access point.
It may be that one end of the cable is damaged or the cable is bent.
Best Regards
Fernando Vasquez