Lennar Home ICX 7150 slow internet until reboot

[Mymnte]

I have a Lennar home with 3xR510 WAPs all connected to a ICX7150 switch running over Cat6e. We have Xfinity 1gb service. When i perform a Analiti speed test connected directly to the xfinity router with a device i get ~500mpbs. Once I connect a device through the existing Ruckus network the speed drops to ~40-70mbps. If I reboot the switch the speed goes up to ~500 which is expected. Not sure what I can do to resolve this and I have to reboot roughly once a week, any help would be appreciated, thanks

[Vásquez_Fer · Accepted solution]

Hi @Mymnte 

Thanks for the update ! 

Please run the following commands to check the cables status 

clear cable-diagnostics tdr 1/1/2
phy cable-diagnostics tdr 1/1/2

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/2

clear cable-diagnostics tdr 1/1/3
phy cable-diagnostics tdr 1/1/3

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/3

clear cable-diagnostics tdr 1/1/4
phy cable-diagnostics tdr 1/1/4

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/4

Best Regards 

Fernando Vasquez 

[Mymnte]

[Vásquez_Fer]

Hi @Mymnte 

Based on thee outputs seems like that the device that is on port 1/1/3 on the Switch have a bad cable.

Could you please verify which device is ? it should locate in the red section in the following picture 

Best Regards 

Fernando Vasquez 

[Mymnte]

When I unplug that cable it belongs to my upstairs r510

[Mymnte]

Apologies, accidentally hit accepted solution

[Vásquez_Fer · Accepted solution]

Hi @Mymnte 

That cable needs to be replaced with a good one! This can affect performance causing the speed to be very slow through that access point.

It may be that one end of the cable is damaged or the cable is bent.

Best Regards 

Fernando Vasquez