CommScope RUCKUS Community Forums

Swarupbade · ‎03-05-2023

Have a power Outage and my AP's are not powering up. I have access to SWITCH ICX7150

Jayavidhya · ‎03-06-2023

Hi @Swarupbade

Thanks for your reply,

Based on your description, it shows that PoE is in disabled state. Please follow the below steps to enable PoE.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-enable-PoE-or-gather-...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

View solution in original post

Jayavidhya · ‎03-06-2023

Hi @Swarupbade

Please try unplugging and plug the AP which is blinking red. If this step doesnot work please perform a factory reset, let me add the steps, if the Access point still not responding, please reply with a picture showing that the PWR is red.

Physical Factory Reset an Access Points Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

How to factory reset or factory default different types of Ruckus Access points? (technical guide.)

https://support.ruckuswireless.com/articles/000012418

Best regards,

Jayavidhya

Lennar Home Community

View solution in original post

Jayavidhya · ‎03-06-2023

Hi @Swarupbade

Thanks for your reply,

Please follow the below link to perform the upgrade of your switch.

To upgrade your switch to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, please perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

View solution in original post

Jayavidhya · ‎03-06-2023

Hi @Swarupbade

Thanks for your reply,

Based on your description, it shows that PoE is in disabled state. Please follow the below steps to enable PoE.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-enable-PoE-or-gather-...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Swarupbade · ‎03-06-2023

If you can access the Command line should look like this:

ICX7150-C12 Router>

Now please perform the following commands and share the output:

enable

Show version

Show inline power

Show inline power detail

Swarupbade · ‎03-06-2023

I performed the commands you posted in other thread and pasted the result. Please let me know if you need anything else. Thanks

Swarupbade · ‎03-06-2023

it's green, i just confirmed

Swarupbade · ‎03-06-2023

Based on your comment" ased on your description, it shows that PoE is in disabled state. Please follow the below steps to enable PoE."

I enabled all the steps, but still do not have power in APs. am I missing something? or let me know what I need to do. Thanks