I lost internet connection from provider due to a fiber wire that was cut and needed repair somewhere in providers end. Initially rebooted router and gained internet back from provider. Once I had my internet back I noticed my AP were not working and had no power. AP 1 and AP 2 are connected on port 1 and 2 on the switch and does not light up when plugged in. I switched ports and still no light. I’ve connected a different cat cable to ports where AP were connected and they light up so I know the ports aren’t bad. I need help with figuring out why my AP are not working. I looked through all threads and followed reset instructions and still nothing. All that CLI and doing all kind of things through computer are hard to follow. Is there an easier way for a home user to fix with hardly any IT knowledge?
As I see from the output you shared, your RUCKUS ICX-7150-C12P Switch is on an older SPS08060 version, and we recommend you upgrade it to a stable version.
Please follow the below steps explaining the Upgrade process.
The recommended stable version is 8095g (08.0.95g)
The Upgrade path would be: 08060 (your current version)>>8080f>>8095g
(PLEASE NOTE: Use 08095g patch in place of 8095h as explained in the guide)
Your Upgrade folder should contain these 3 files shown in the below screenshot: (Refer the guide link for more information)
Below are the options or methods to perform the Upgrade on the switch:You could choose any one of these.
1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:
How to Upgrade a Switch ICX-7150-C12P using a USB flash drive
2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.
I have tried everything in these forums and nothing has worked. Ive wasted so many hours on this its riduculous. I have tried trouble shooting by disconnecting power and reconnecting, factory reset 15 plus times but wont reset, I have tried a software recovery and cant access the switch to perform recovery.