Hi @KLopez Could you please attempt to use a different USB type C cable? Additionally, could you please record the steps you are performing and share the recording with us?Please use the below link to upload a VIDEO:https://drive.google.com/drive/fol...
Hi @mpyrtle Effective November’2022, ‘RUCKUS Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.Could you kindly provide a screenshot of t...
Hi @r_mendoza85 Thank you for the information provided.
After troubleshooting, it appears that your ICX-7150-C12P Switch is malfunctioning, and software recovery is not feasible as you're unable to execute any commands. And you confirm that the Swit...
Hi @theotherone89 Have you attempted using the same username and password that you use to access your Unleashed GUI? If not, could you please try ?
Kind regards,
Sofia Gätjens
Hi @mpyrtle Our switches are designed to be "plug and play" for Lennar customers, meaning they come without any specific configurations. The ISP provides the IP address to our ICX devices, and consequently, the gateway is also provided by the ISP; we...