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Forum Posts

Ruckus not powering up the Aps

Internet is active, but ruckus system light is amber and all 3 access points have no power.I have attempted to reset the Ruckus twice and still no connection to APs.  I am not technical and need phone support.  Can someone please call me?

Resolved! poor connection

There was a power surge, and since then we are have very very intermittent connection. I've logged on and it says that a switch is disconnected... having a hard time figuring this out.  Internet provider has verified their connection is strong.thanks

katiemitz by New Contributor
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Ruckus APs are not powering up anymore

 I have Lennar house with Ruckus internet equipment. I don't have power on APs since last Thursday though I have power on every equipment. I powered off everything and reconnected but could not power the APs though I have power on ICX 7150-C12P and g...

NP by New Contributor
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RMA STATUS FOR DEAD SWITCH

I reported a dead ICX7150-C12P switch last week. I gave all the information using your chat tool. I was never issued an RMA number but was advised the switch would be replaced. I have checked your web site and due date and ticket was closed today. 01...

Ruckus Not Working

Hello!!  There was a storm that came through and knocked the Ruckus out. Since then, it has not been working properly. I have rebooted it several times and still no improvement. Will need further assistance.