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AP have no power after internet issues

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Not_An_IT_Guy
New Contributor

‎11-15-2023 09:36 PM

I lost internet connection from provider due to a fiber wire that was cut and needed repair somewhere in providers end. Initially rebooted router and gained internet back from provider. Once I had my internet back I noticed my AP were not working and had no power. AP 1 and AP 2 are connected on port 1 and 2 on the switch and does not light up when plugged in. I switched ports and still no light. I’ve connected a different cat cable to ports where AP were connected and they light up so I know the ports aren’t bad. I need help with figuring out why my AP are not working. I looked through all threads and followed reset instructions and still nothing. All that CLI and doing all kind of things through computer are hard to follow. Is there an easier way for a home user to fix with hardly any IT knowledge?

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Imran_ruckus
Moderator
Moderator
In response to Not_An_IT_Guy

‎11-21-2023 12:25 PM

Hi @Not_An_IT_Guy 

Greetings!!!

Thank you for the response and the information.

As I see from the output you shared, your RUCKUS ICX-7150-C12P Switch is on an older SPS08060 version, and we recommend you upgrade it to a stable version.

Please follow the below steps explaining the Upgrade process.

The recommended stable version is 8095g (08.0.95g)

The Upgrade path would be: 08060 (your current version)>>8080f>>8095g

(PLEASE NOTE: Use 08095g patch in place of 8095h as explained in the guide)

Your Upgrade folder should contain these 3 files shown in the below screenshot: (Refer the guide link for more information)

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3rd Option:

3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

As you can access CLI, I would suggest you follow the 2nd option.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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Not_An_IT_Guy
New Contributor
In response to Sgatjens

‎11-17-2023 10:27 AM - edited ‎11-17-2023 10:35 AM

ICX7150-12 Router>
Invalid input -> ICX7150-12 Router>
Type ? for a list
ICX7150-C12 Switch>enable
No password has been assigned yet...
ICX7150-C12 Switch#show version
Copyright (c) 1996-2017 Brocade Communications Systems, Inc. All rights reserved.
UNIT 1: compiled on Feb 17 2017 at 16:03:13 labeled as SPS08060
(23946048 bytes) from Primary
SW: Version 08.0.60T211
Compressed Boot-Monitor Image size = 786944, Version:10.1.09T225 (mnz10109)
Compiled on Sat Feb 18 00:15:43 2017

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3226N0SZ
Current License:
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 32 minute(s) 8 second(s)
The system started at 00:01:38 GMT+00 Sat Jan 01 2000

The system : started=cold start

ICX7150-C12 Switch#show inline power

Power Capacity: Total is 124000 mWatts. Current Free is 124000 mWatts.

Power Allocations: Requests Honored 0 times


Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 Off Off 0 0 n/a n/a 3 n/a
1/1/2 Off Off 0 0 n/a n/a 3 n/a
1/1/3 Off Off 0 0 n/a n/a 3 n/a
1/1/4 Off Off 0 0 n/a n/a 3 n/a
1/1/5 Off Off 0 0 n/a n/a 3 n/a
1/1/6 Off Off 0 0 n/a n/a 3 n/a
1/1/7 Off Off 0 0 n/a n/a 3 n/a
1/1/8 Off Off 0 0 n/a n/a 3 n/a
1/1/9 Off Off 0 0 n/a n/a 3 n/a
1/1/10 Off Off 0 0 n/a n/a 3 n/a
1/1/11 Off Off 0 0 n/a n/a 3 n/a
1/1/12 Off Off 0 0 n/a n/a 3 n/a
--------------------------------------------------------------------------
Total 0 0


ICX7150-C12 Switch#inline power detail
Invalid input -> detail
Type ? for a list
ICX7150-C12 Switch#show inline power detail


Power Supply Data On unit 1:
++++++++++++++++++

 

Power Supply Data:
++++++++++++++++++

Power Supply #1:
Max Curr: 2.2 Amps
Voltage: 54.0 Volts
Capacity: 124 Watts


POE Details Info. On Unit 1 :


General PoE Data:
+++++++++++++++++

Firmware
--More--, next page: Space, next line: Return key, quit: Control-c^C
ICX7150-C12 Switch#

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Sgatjens
Moderator
Moderator
In response to Sgatjens

‎11-17-2023 10:32 AM

Hi @Not_An_IT_Guy 

Could you please share a screenshot of what you are seeing? 

Kind regards,
Sofia Gätjens

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Not_An_IT_Guy
New Contributor
In response to Sgatjens

‎11-17-2023 11:39 AM

IMG_2879.jpg

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Not_An_IT_Guy
New Contributor
In response to Sgatjens

‎11-17-2023 10:34 AM

ICX7150-12 Router>
Invalid input -> ICX7150-12 Router>
Type ? for a list
ICX7150-C12 Switch>enable
No password has been assigned yet...
ICX7150-C12 Switch#show version
Copyright (c) 1996-2017 Brocade Communications Systems, Inc. All rights reserved.
UNIT 1: compiled on Feb 17 2017 at 16:03:13 labeled as SPS08060
(23946048 bytes) from Primary
SW: Version 08.0.60T211
Compressed Boot-Monitor Image size = 786944, Version:10.1.09T225 (mnz10109)
Compiled on Sat Feb 18 00:15:43 2017

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3226N0SZ
Current License:
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 32 minute(s) 8 second(s)
The system started at 00:01:38 GMT+00 Sat Jan 01 2000

The system : started=cold start

ICX7150-C12 Switch#show inline power

Power Capacity: Total is 124000 mWatts. Current Free is 124000 mWatts.

Power Allocations: Requests Honored 0 times


Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
--------------------------------------------------------------------------
1/1/1 Off Off 0 0 n/a n/a 3 n/a
1/1/2 Off Off 0 0 n/a n/a 3 n/a
1/1/3 Off Off 0 0 n/a n/a 3 n/a
1/1/4 Off Off 0 0 n/a n/a 3 n/a
1/1/5 Off Off 0 0 n/a n/a 3 n/a
1/1/6 Off Off 0 0 n/a n/a 3 n/a
1/1/7 Off Off 0 0 n/a n/a 3 n/a
1/1/8 Off Off 0 0 n/a n/a 3 n/a
1/1/9 Off Off 0 0 n/a n/a 3 n/a
1/1/10 Off Off 0 0 n/a n/a 3 n/a
1/1/11 Off Off 0 0 n/a n/a 3 n/a
1/1/12 Off Off 0 0 n/a n/a 3 n/a
--------------------------------------------------------------------------
Total 0 0


ICX7150-C12 Switch#inline power detail
Invalid input -> detail
Type ? for a list
ICX7150-C12 Switch#show inline power detail


Power Supply Data On unit 1:
++++++++++++++++++

 

Power Supply Data:
++++++++++++++++++

Power Supply #1:
Max Curr: 2.2 Amps
Voltage: 54.0 Volts
Capacity: 124 Watts


POE Details Info. On Unit 1 :


General PoE Data:
+++++++++++++++++

Firmware
--More--, next page: Space, next line: Return key, quit: Control-c^C
ICX7150-C12 Switch#

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Not_An_IT_Guy
New Contributor
In response to Not_An_IT_Guy

‎11-17-2023 12:38 PM

Switch>enable
Invalid input -> Switch>enable
Type ? for a list
ICX7150-C12 Switch(config-mif-1/1/1-1/1/12)#inline power
Warning: Inline power configuration on port 1/1/1 has been modified.
Warning: Inline power configuration on port 1/1/2 has been modified.
Warning: Inline power configuration on port 1/1/3 has NOT changed.
Warning: Inline power configuration on port 1/1/4 has NOT changed.
Warning: Inline power configuration on port 1/1/5 has NOT changed.
Warning: Inline power configuration on port 1/1/6 has NOT changed.
Warning: Inline power configuration on port 1/1/7 has NOT changed.
Warning: Inline power configuration on port 1/1/8 has been modified.
Warning: Inline power configuration on port 1/1/9 has NOT changed.
Warning: Inline power configuration on port 1/1/10 has NOT changed.
Warning: Inline power configuration on port 1/1/11 has NOT changed.
Warning: Inline power configuration on port 1/1/12 has been modified.

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