RUCKUS Cloud

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RUCKUS Cloud

RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.

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Where is the Option in the Cloud Control to turn off the 5Ghz Radio?

We have a Problem with the 5Ghz Radio in combination with Samsung Galaxy S6/S7. The Smartphones crashes many times a day when they connected with Rucks Wifi. We think, its a Problem with the MU-Mimo. Now we want to test it while we turn off the 5Ghz...

Restricting end user on the data usage

Is Ruckus able to restrict the end user the data usage just like mobile phone is able to limit the data usage?

How do I create hidden SSID's in Ruckus Cloud?

Got my APs onboarded but it doesn't appear that there's a way to create hidden SSIDs using Ruckus Cloud, or am I missing something?Also, how do I SSH into my APs now? the Default password seems to have changed from super / sp-admin

Announcement: Ruckus Cloud Wi-Fi Mobile App v1.0.18 GA is Available for download (iOS/Android)

The new Ruckus Cloud management App v1.0.18 GA Release Notes for Android 4.2+ and Apple iOS v7.0+ are now posted to the Support Portal Downloads page, https://support.ruckuswireless.com/products/96-ruckus-cloud-wi-fi-mobile-apps with links to Google...

Scheduling Does Not Work, Creating Several Problems

I’m using the android app – “Ruckus Cloud” (non-beta version) to set the schedule for our public vlan. Two Issues: 1. No matter how I drag the bar to schedule opperational time, it disables that SSID. a) Example: “Highligh...

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