RUCKUS Cloud

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RUCKUS Cloud

RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.

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Cloud Based Unleashed Mesh "MAP" setup disconnecting

We are under the Beta program and can't seem to create a Mesh network and have the wireless "MAP" AP's stay connected for more than 30 minutes. I scanned for open channels and restrict with one's they can use after allowing the AP's to chose automat...

Announcement: Ruckus Cloud Mobile App for iOS/Android early access program

Ruckus Cloud product developers are happy to announce the first release of the Cloud "Mobile App"interface for iOS and Android.Released with Kumo build 16.02.0x, the App can be downloaded to your phone from the following links:iOS - https://tsfr.io/h...

Update from Cloud RNOC - Tues 2/23 @ 8am PDT

Please be advised, a software upgrade to the Ruckus CloudServices environment will begin tomorrow, Tuesday February 23 at 8:00AM PST. The expected downtime will last 6 hours. From a customer perspective, this will only impact the management portal, w...

Venue Rename or Delete Issue

I can't rename the Venue name after I create it. It should be changeable with a new name. Also the Venue cannot be deleted if there is address and other information added. Once you remove that detail, it will then allow you to Delete the Venue.

Cannot Add new AP

Under Venue, tried to add a new AP and pasted serial number into the Serial number field and would never take it. Then hand typed and it still does not take it. An Error event happens each time saying it could not add Access Point. Then I accidentall...

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