RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.
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Forum Posts

Change Access Points from static to DHCP

Some of our Ruckus units are on static IP addresses - we recently received a notice from Ruckus  that our network might not function due to their static IP addresses. How can we fix this? Ruckus support has literally given us no answers except "I wil...

Cloud DHCP Service Profiles

Can anyone provide more detail on how the dhcp service profiles work ? Does this activate a dhcp server on every AP within the selected venue or does it relay requests to the cloud portal? Also if I create a pool and activate it on multiple venues wi...

Ruckus Cloud SMS

Dear Ruckus Cloud, does ruckus cloud be able to get report phone number of client that use SMS as authentication? 

Xclaim AP's hardware (end 25 july 2021)

Dear Ruckus,On July 25th 2021 Ruckus will end the service of the Xclaim Cloud Manager. We're very disappointed on that decision.We have invested over 25.000 euros for Ruckus AP and we got almost 200 xclaim AP's in the Cloud Manager. because of that n...