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ICX 7150-C12P & R510 AP

imcobra
New Contributor II

I have an ICX 7150-C12P and two R510 APs. I recently updated to 08.0.95jT211, and as of today, only one of my two R510 AP broadcasts my customized networks; however, one of my R510 has started only to broadcast ISLAND-XXXXXX, and when I hold the factory reset button, my AP reboots, and broadcasts ISLAND-XXXXXX shortly after. Please advise on the best action to get both APs back up and running. Regards! 

1 ACCEPTED SOLUTION

Orlando_Elias
RUCKUS Team Member

Hello, the AP in port 1/1/3 has the version 104.0.0.0.1347 This version is not compatible with Unleashed. Please use the IP address of the AP (+ Management address (IPv4): XXXXXX) in your web browser and change the firmware to Unleased firmware 200.14.6.1.203
This can be done at Management>Upgrade

With regards,
--
Orlando Elias
Technical Support

View solution in original post

8 REPLIES 8

Orlando_Elias
RUCKUS Team Member

hello @imcobra 

Would you be able to copy-paste the output of the below commands?
show run vlan, show lldp neig det

With regards,
--
Orlando Elias
Technical Support

#show run vlan

vlan 1 name DEFAULT-VLAN by port
!
!

 

#show lldp neig det

LLDP is not running

 

Please enable lldp with the commands:
config terminal, lldp run

give some minutes and run the command 'show lldp nei det' one more time.

Thanks so much.

With regards,
--
Orlando Elias
Technical Support

Hi there, 

I did 'lldp run,' and assuming you're looking for my two APs, I included those in the following text with some info redacted, for this is a public forum.
Did you also need my other ports and their information, or just for the APs? Regards! 

Local port: 1/1/2
Neighbor: XXXXXX, TTL 100 seconds
+ Chassis ID (MAC address): XXXXXX
+ Port ID (MAC address): XXXXXX
+ Time to live: 120 seconds
+ System name: RuckusAP
+ System description : "Ruckus R510 Multimedia Hotzone Wireless AP/SW Ver\
sion: 200.14.6.1.203"
+ System capabilities : bridge, WLAN access point, router
Enabled capabilities: bridge, WLAN access point
+ Management address (IPv4): XXXXXX
+ Port description : "eth0"
+ Link aggregation: capable, but not aggregated
+ 802.3 MAC/PHY : auto-negotiation enabled
Advertised capabilities: 10BaseT-HD, 10BaseT-FD, 100BaseTX-HD,
100BaseTX-FD, fdxPause, fdxAPause, 1000BaseT-FD
Operational MAU type : 1000BaseT-FD

Local port: 1/1/3
Neighbor: XXXXXX, TTL 95 seconds
+ Chassis ID (MAC address): XXXXXX
+ Port ID (MAC address): XXXXXX
+ Time to live: 120 seconds
+ System name: RuckusAP
+ System description : "Ruckus R510 Multimedia Hotzone Wireless AP/SW Ver\
sion: 104.0.0.0.1347"
+ System capabilities : bridge, WLAN access point, router
Enabled capabilities: bridge, WLAN access point
+ Management address (IPv4): XXXXXX
+ Port description : "eth0"
+ Link aggregation: capable, but not aggregated
+ 802.3 MAC/PHY : auto-negotiation enabled
Advertised capabilities: 10BaseT-HD, 10BaseT-FD, 100BaseTX-HD,
100BaseTX-FD, fdxPause, fdxAPause, 1000BaseT-FD
Operational MAU type : 1000BaseT-FD