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RUCKUS Support Issues

26th March 2023 8am PST (UTC -7) : Currently we are experiencing technical difficulties with portal and phone communications. For urgent or important issues please use the "Chat now" feature on the right side of the

RUCKUS Community Guidelines

Welcome to the RUCKUS Pack! The RUCKUS Networks Community is a place to ask questions, resolve issues, learn, exchange ideas, and connect with your peers. The Pack includes a diverse range of members who are passionate about sharing and collaborating...


SmartZone - Access Points are not joining the Default Zone, they are online, but dashboard info is not refreshing

Hi All,I am struggling with getting APs connected to the SmartZone, I can see them connected, but their data for example Management VLAN is N/A, Provision Stage N/A, and what is very interesting Last Seen date is always the same as Registered On, whi...