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RUCKUS Support Issues

26th March 2023 8am PST (UTC -7) : Currently we are experiencing technical difficulties with portal and phone communications. For urgent or important issues please use the "Chat now" feature on the right side of the https://support.ruckuswireless.com...

RUCKUS Community Guidelines

Welcome to the RUCKUS Pack! The RUCKUS Networks Community is a place to ask questions, resolve issues, learn, exchange ideas, and connect with your peers. The Pack includes a diverse range of members who are passionate about sharing and collaborating...

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SmartZone - Access Points are not joining the Default Zone, they are online, but dashboard info is not refreshing

Hi All,I am struggling with getting APs connected to the SmartZone, I can see them connected, but their data for example Management VLAN is N/A, Provision Stage N/A, and what is very interesting Last Seen date is always the same as Registered On, whi...