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RUCKUS Community Guidelines

Community Manager
Community Manager

Welcome to the RUCKUS Pack!

The RUCKUS Networks community is made up by a diverse range of members who are passionate about sharing and collaborating on answers, solutions, and ideas about the RUCKUS products they love. We invite you to join the conversation, and we have a few rules to guide our interactions together.


Keep It Real, Keep It Nice


We’re advocates for any type of collaboration that is in the spirit of good fun, so long as it doesn’t hurt or offend other people. Please, no words or images that come at the expense of others. Be sensitive to the other users around you. That said, we can learn from professional critics, who teach us how to foster healthy conversation and constructive debate without attacking people personally. Let that approach guide your responses to others here, and if you're in doubt, always ask yourself the question, "Would I say that to them face-to-face?"


Tell It Like It Is


At RUCKUS, we value transparency, honesty, and truth. Don’t misrepresent yourself or lie about your identity or your affiliations. This community is based on the contributions of real people who put their reputations on the line. Be one of them. Ask tough questions and reward the candor of others.


Please don’t create multiple accounts to violate these guidelines, game the system, or harass and deceive other community members.


Share the Wealth


You make this community a richer place by sharing your experience and insight.  You may have the perfect answer to another member's burning question, and answering that query is how you give back to the community.


No Sales!


It’s okay to talk up the products or services you love (or sell), but only if it’s relevant to the conversation. If you post a ton of links to your website and nothing else, your posts (or signature) will be removed by a moderator.


Can You Keep a Secret---in Public?


Make sure you have the right to publish any content you post to the RUCKUS Community, and don’t violate the privacy of others.



Thank you for your participation in the RUCKUS Networks Community!  If you have any questions or feedback on the Community Guidelines, please let us know!




Allan T. Grohe Jr.
Knowledge Management Program Director
for RUCKUS Customer Services & Support